DiSC/Inscape Products: Customer Service University is a distributor of learning products published by Inscape Publishing, Inc. Due to the sensitive nature of Inscape Publishing's copyrighted materials, Customer Service University abides by Inscape Publishing's return policy of no refunds, returns or exchanges. Inscape Publishing will replace materials with the same product version only when the materials are defective or there are problems in workmanship. All Inscape Publishing, Inc. products are copyrighted material and may not be copied, modified or reproduced.
Video Programs: Unless the product is defective, producers have a no return policy. We suggest you preview before purchasing or renting video based programs.
If you have questions or concerns regarding our return policy, please contact us before placing your order. We're here to help! Call 800-575-4001.