Customer Service University

Search powered by
Google




Call Customer Service University toll free 800-575-4001

Visa, MasterCard, Discover, American Express
Order InformationReturn Policy
Free ground shipping on video purchases

It's Your Call
Training Video Program


When you think of the times you've had great experiences as a customer, you automatically think of the people who make those experiences happen for you. We all instantly know it when we encounter a remarkable customer service professional, so why is it that some customer service pros just stand out?

The simple answer is that great customer service professionals make a choice: Every day, with every customer, on every call, they choose to do all they can to make their customer's experience as positive as it can be. In other words, they care. And it isn't just that they want to care, it's that they know how to care. Somewhere along the line they learned that to deliver remarkable customer service, you have to choose to be Connected, Attentive, Responsible, and Enthusiastic.

Key Learning Points

  • Make the choice to C.A.R.E.
  • Be connected
  • Attentive
  • Responsible
  • Enthusiastic

Program Contents

  • DVD
  • Leader's Guide
  • Pocket Reminder Cards

Length: 25 minutes


It's Your Call

Play Preview

Sales & Information
800-575-4001

Place Secure Order Below


QTY.


PURCHASE:

DVD PROGRAM
$495.00

5-DAY RENTAL ON DVD
$295.00



* * * * *

DISCOUNTS ON MOST VIDEO PROGRAMS FOR EDUCATION, GOVERNMENT, & NON-PROFIT 501(C)3 ENTITIES

VOLUME DISCOUNTS
CALL FOR QUOTE

* * * * *


Prices subject to change.


MORE VIDEO PROGRAMS BY TITLE | MORE VIDEO PROGRAMS BY TOPIC


Video Programs By Titles | Video Programs By Topic | Training Products | DISC Products

Resources | Contact Us | Home

www.customerserviceuniversity.com

Copyright © CSU Productions, Inc.
Customer Service University
All rights reserved