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How To Connect In Healthcare In 90 Seconds or Less
Training Video Program


In healthcare as well as life, the failure to build trust and rapport can be insurmountable, while the rewards of a good first impression and positive connection are almost immeasurable.

This engaging and motivational film will teach your team how to naturally make a genuine connection with patients, family members, co-workers...everyone they meet.

Connecting in Healthcare is all about…

Choosing the right ATTITUDE -
...be welcoming, empathetic, curious and resourceful

Sending the right SIGNALS -
...with your face, body and voice

Get them TALKING -
...investing in listening pays off in trust

Key Learning Points

  • Increase patient satisfaction
  • Strengthen co-worker relationships
  • Improve customer service
  • Raise productivity & fun at work

Program ContentsHow To Connect In Healthcare - Customer Service

  • DVD
  • 52-Page Leader's Guide
  • 10 Reminder Cards

Related Video Programs

Length: 17 minutes

How To Connect In Healthcare In 90 Seconds or Less

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PURCHASE:

DVD PROGRAM
$895.00

5-DAY RENTAL ON DVD
$350.00



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