Customer Service University

Search powered by
Google




Call Customer Service University toll free 800-575-4001

Visa, MasterCard, Discover, American Express
Order InformationReturn Policy
Free ground shipping on video purchases

Diversity: Face to Face
Overcoming Stereotypes & Microinequities


Diversity: Face to Face is an innovative and unique training program that explores four main aspects of diversity in the workplace—stereotypes, similarities, unity and benefits—by listening to the stories and thoughts of characters who actually live and work in a diverse world.

Through their eyes, we learn why diversity is so important, and are given the definitions and tools to understand more deeply our own roles in diverse workplaces, from smaller organizations to larger corporations. Everyone plays an important part in the complex mosaic that is our diverse world.

Diversity Face to FaceIncludes 4-Minute Meeting Opener/Closer!
OpeningLines: Facing Diversity

Key Learning Points

  • Stereotypes: Fully understand what stereotypes are and are not. Learn how stereotypes affect others and ourselves. Learn how to recognize them and stop negative behavior.
  • Similarities: What we have in common is often what brings us together. Learn how to search for what we share rather than focus on what we disagree on.
  • Unity: Becoming a member of the team is important. Unity is an important goal for any organization. Learn how to “come together” instead of excluding ourselves and others.
  • Benefits: Explore the benefits and rewards of a diverse organization in ways you may have never considered! The world has changed, and because of the global marketplace, diversity is even more important than ever.

Program Contents

  • DVD
  • Meeting Opener Included
  • Leader's Guide
  • Reproducible Participant Materials and PowerPoint Presentation on CD-Rom
  • 25 Pocket Reminder Cards

Running Time: 18 minutes



Diversity Face to Face

Play Preview

Sales & Information
800-575-4001

Place Secure Order Below


QTY.


PURCHASE:

DVD PROGRAM
$795.00

7-DAY RENTAL ON DVD
$295.00



* * * * *

DISCOUNTS ON MOST VIDEO PROGRAMS FOR EDUCATION, GOVERNMENT, & NON-PROFIT 501(C)3 ENTITIES

VOLUME DISCOUNTS
CALL FOR QUOTE

* * * * *


Prices subject to change.


MORE VIDEO PROGRAMS BY TITLE | MORE VIDEO PROGRAMS BY TOPIC


Video Programs By Titles | Video Programs By Topic | Training Products | DISC Products

Resources | Contact Us | Home

www.customerserviceuniversity.com

Copyright © CSU Productions, Inc.
Customer Service University
All rights reserved