Customer Service University

Search powered by
Google




Call Customer Service University toll free 800-575-4001

Visa, MasterCard, Discover, American Express
Order InformationReturn Policy
Free ground shipping on video purchases

Curse of the Vanishing Employees
Training Video Program


Once upon a time, people would go straight from school into a job, and they'd stay with the same organizations until they got their gold watches and could settle into nice retirement pensions. Employees knew where they stood within their organizations and they knew what was expected to get ahead in their careers.

The employment picture of the past has changed significantly. Today, "Help Wanted" signs are everywhere, from the local hamburger stand to the largest, most sophisticated organizations. Managers and supervisors are scrambling to find qualified employees in an ever-smaller labor pool, drained by low unemployment rates and an increased need for highly skilled workers.

If the competition for qualified employees is getting tougher, what alternatives does an organization have when a job opens up? They can spend more money recruiting and hiring. They can settle for workers with inadequate skills. Or, they can avoid turnover in the first place by retaining the productive workers they already have.

This isn't as simple as it sounds. Throwing money at workers is not enough. Even though individuals want jobs that pay for their basic needs and regard their talents, there are other factors that have a stronger influence on their choice of employers. After all, talented workers can pick and choose.

This film shows that supervisors, managers and team leaders play a crucial role in this process and demonstrates three of the most important tactics a manager can take to retain workers.

Key Learning Points

  • Inspire a climate of loyalty
  • Keep individuals challenged
  • Motivate and reward
  • Discipline without demoralizing
  • Be flexible without compromising productivity

Program Contents

  • DVD
  • Leader's Guide

Length: 20 minutes


Curse of the Vanashing Employees

Play Preview

Sales & Information
800-575-4001

Place Secure Order Below


QTY.


PURCHASE:

DVD PROGRAM
$795.00

5-DAY RENTAL ON DVD
$275.00





* * * * *

DISCOUNTS ON MOST VIDEO PROGRAMS FOR EDUCATION, GOVERNMENT, & NON-PROFIT 501(C)3 ENTITIES

VOLUME DISCOUNTS
CALL FOR QUOTE

* * * * *


Prices subject to change.


MORE VIDEO PROGRAMS BY TITLE | MORE VIDEO PROGRAMS BY TOPIC


Video Programs By Titles | Video Programs By Topic | Training Products | DISC Products

Resources | Contact Us | Home

www.customerserviceuniversity.com

Copyright © CSU Productions, Inc.
Customer Service University
All rights reserved